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  • On Aug 24, 2015
    Joanne from Angus Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.     “

    May have been asked before but I couldn't find it!I have booked for Anna & Elsa on a specific date and time but it states at the bottom "this is not a reservation". Can you pls explain what I think I have tried to book??lol Thank you very muc”

    Hi, Joanne! Welcome back to the Disney Parks Moms Panel.

    I am not entirely certain, but what I believe you have done is simply added the Meet Anna and Elsa at Princess Fairytale Hall character meet and greet to your itinerary on your My Disney Experience Account. You are able to add attractions, entertainment and other things you would like to experience by using this handy planning tool - however you would still need to wait in the normal stand by line for this experience. This would not be a FastPass+ selection where you would have a specific time frame you would be able to arrive and experience a shortened wait time.

    If you wish to make a FastPass+ selection to meet the Queen of Arendelle and her sweet sister, you may do so through your My Disney Experience account. If you have Theme Park tickets purchased and linked to the members of your traveling party, you may start making FastPass+ selections 30 days in advance (60 days if you are staying at a Walt Disney World Resort hotel).

    Please let us know if you need any more assistance while planning your visit, Joanne!

    ~Rachel

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Meet the Panelist: Rachel, Wisconsin

Hi, I’m Rachel! I am a “boy mom” to two rowdy little men at home and married to my high school sweetheart. I am fortunate enough that my prince charming loves all things Disney just as much as I do! For me, planning a trip to Walt Disney World can be just as magical as being there. It brings our family together as we dream, plan, and count down the days. I would be honored to help plan your visit and share in your family’s very own magic! Learn More About Rachel

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