Welcome to planDisney, Hector!
I hope you enjoyed your most recent voyage to
Star Wars: Galaxy's Edge at Disney's Hollywood Studios. I was there last week and had a fabulous time experiencing
Star Wars: Rise of the Resistance. One of the things I love most about Batuu is that the atmosphere is completely different at night. I really enjoy just hanging out there in the evening and listening to all the fascinating sound effects. I trust you had a blast!
I'm so sorry that your Maul Legacy hilt does not seem to be working correctly. Sadly, since you have returned to your home planet, speaking directly to someone from Black Spire Outpost is not an option. However, I have it on good authority that there are some Batuuian ambassadors located on planet Earth. If you call Merchandise Guest Services at (800) 328-0327 between 8:00 AM and 6:00 PM (EST) then you should be able to speak to a friendly Cast Member and they can advise you from there.
Next time you're in Batuu, make sure you try and get a reservation at
Oga's Cantina. You'll love their intergalactic drinks! Or stop by
Docking Bay 7 Food and Cargo and try their delicious Felucian Kefta and Hummus Garden Spread.
Till the Spires, Hector!
Mike