Riders on TRON at Night
  • On Jul 24, 2023
    Mary kate from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    In March '22, I was unable to modify LL reservations on my Samsung phone. I'm concerned about the same issue for my next trip and I won't have an iPhone user with me. Do iPads work for booking LL? Or do Samsungs work now?

    Hi Mary Kate,

    Welcomed to planDisney. I'm so glad you stopped by with a question today. I'm happy to assist!

    I love using Disney Genie+ Service to schedule return windows for Lightning Lane entrances at my favorite attractions, but sometimes even the most perfectly planned schedule can go awry. Initially, the My Disney Experience App didn't offer a streamlined way for guests to modify their return windows. Instead, they had to first cancel the existing time slot and rebook the experience at a new time. It sounds like you experienced this during your visit last March, but I have great news! An update last December now allows guests the ability to modify return times, subject to availability.

    The modify feature is built into the My Disney Experience App, so as long as that's already installed on your Android smartphone, you should be able to access it without any issues. The app should also run on iPad, but I personally wouldn't want to tote one around the parks with me all day.

    If you find yourself needing to reschedule a Lightning Lane selection you can do so by navigating to your Tip Board within the My Genie Day tile on the app. There, select the three dots next to the selection you wish to modify. You'll see the currently available time slot listed for the particular attraction as well as other experiences available at your current park. You can choose the new arrival window being offered in addition to removing guests from your party if they decide not to experience the scheduled attraction. Just be sure to select "Confirm Change" for the changes to take effect. I'd also like to mention that Individual Lightning Lanes are still unable to be modified at this time, so be sure to select carefully when making those purchases.

    We took full advantage of the modify feature on our last trip and were able to push back return windows for scheduled attractions when we needed more time to finish a meal or snap a few photos around the park. It also really came in handy as we were waiting for our Virtual Queue boarding group to be called for TRON Lightcycle / Run Presented by Enterprise. Timing for Virtual Queues can be a little unpredictable so we were thankful for the ability to adjust our afternoon plans while preparing to board.

    I hope this was helpful Mary Kate. If we can answer any additional questions please stop back and let us know. 

    Wishing you magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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