Family with Mickey balloons at Grand Floridian; Asian; mother; father siblings
  • On Jan 9, 2024
    Kaley from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Have a managed plan that I need to remove so I can add my husbands account to our trip plan

    Hello Kaley,

    Welcome to planDisney. I think you might be referring to a managed profile on your Family and Friends list. I encountered a similar situation when my husband created his own My Disney Experience Account after I managed his and our children's profiles for previous vacation plans. If this sounds like your predicament, I can help you merge the accounts, Let's walk through the steps! 

    First, go to your Family & Friends list and click "Settings" next to your husband's name. Next, click the link to "Share Planning" and input the email address associated with your husband's other account. This should generate a friend request for him to approve. Once approved, the managed account on your list should be merged with your husband's other existing account and allow you to share planning and view each other's tickets and reservation details. If you are visiting with children or other managed profiles, you can also connect their managed profiles to your husband's account. This will come in handy if you both intend to make Lightning Lane selections via Disney Genie+ Service during your trip.

    If I've misunderstood your question and this is not what you're hoping to achieve, I'd recommend reaching out to a Cast Member on My Disney Experience, MagicBand and MagicBand+ Team by phone for further assistance. They will have access to your account details and can help troubleshoot technical issues or offer guidance for other requests. I'm always amazed at the technical magic they are able to work behind the scenes.

    I hope this helps, Kaley. If we can answer any other questions please feel free to stop back and let us know. I'm wishing you a wonderful visit!

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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