• On Oct 16, 2021
    Tiffany from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am making ticket and hotel reservations through Disneyland Hotel, but can't find the refund policies. Are these tickets and reservations refundable?

    Hello Tiffany,

    Thanks for stopping in to see us here at planDisney! It's so fun to hear that you're planning your Disneyland Resort vacation! There is so much magic awaiting you when you enjoy all the fun at Disneyland Park and Disney California Adventure Park.

    It's easy to book a Disneyland Resort vacation package with the online booking tools. The booking steps will guide you in selecting one of the Disneyland Resort Hotels for your stay, selecting the number of days for your theme park tickets, and selecting ticket options like the Park Hopper Option.

    On the booking page, in the area below the "Check Out" button, you should see a "Terms and Conditions" link that provides information on cancellations and refunds. You can check out the Terms and Conditions for details.

    The vacation package refund policy is based on when a cancellation of the vacation package is made. If you make your cancellation 30 days or more before your arrival, the amount you paid will be refunded, and the refund would exclude any third-party fees or costs for non-refundable travel protection plans. If you make your cancellation between 5 to 29 days before your arrival, there would be a $200 cancellation fee, and again the refund would exclude any third-party fees or costs for non-refundable travel protection plans. If you make the cancellation 4 days or less before your arrival, or in the event of a no-show, the entire package is non-refundable.

    I hope this information is helpful, Tiffany. If you have additional questions about vacation packages, you can call the Disneyland Resort at (714) 520-5060 and speak with a Cast Member for more assistance.

    Here's wishing you so much fun when you visit the Disneyland Resort for your magical vacation!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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