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  • On May 20, 2022
    Mary from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    MagicMobile We are traveling with a group of 11. We are trying to share in Magic Mobile the passes. I have an apple phone and so does my husband. Trying to share via messaging results in a "cannot share Pass" Can you assist in any settings

    Hello Mary,

    Thanks for stopping by planDisney with your question! Your vacation will be here before you know it, so hopefully I can give you some good suggestions for troubleshooting the challenges you are having with your Disney MagicMobile passes.

    It sounds like both you and your husband have My Disney Experience App set up on your mobile device. Do you both have separate My Disney Experience accounts, or do you, as the vacation planner manage his plans through your account? If this is the case, that may be why you are running into difficulties. Assuming this is the case, your husband can create his own My Disney Experience account, he'll be able to create his own MagicMobile pass on his device and select the option to share with other Guests without getting an error message.

    I have to admit, I'm kind of "old school" and prefer everyone to wear a Magic Band for this reason. In our family it's more convenient for me to just be the keeper of everyone's plans. When we're visiting a park together, I can just call up all of the passes on my device and swipe through to scan each one. If we separate, we have our Magic Bands as back up. 

    If this doesn't solve your issue, you may need to contact the Help Center at the number listed for My Disney Experience and Magic Bands.

    Hopefully this helps. Have a magical vacation!
    Diane
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Meet the Panelist: Diane, Georgia

After spending 25 years in RI, my husband and I relocated to GA with our youngest, who is now in high school. I took my first trip to Walt Disney World when I was 11 and I have traveled many times since then with all different party sizes. From creating our first itinerary as a honeymooner to later creating magical experiences for our multigenerational family gatherings, every aspect of planning a vacation has been pure joy to me.  Learn More About Diane

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