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  • On Sep 1, 2021
    Caitlin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My MagicKey is not on my app anymore. I cant add it back i need help.

    Hey There, Hi There, Ho There, Caitlin!

    Welcome to planDisney! Thank you so much for stopping by, and we are DELIGHTED to answer your question and help you get ready to plan your next trip to the Disneyland Resort! It is such an honor to be on your PLANNING TEAM! WOO HOO!

    I am so sorry your Disneyland Resort Magic Key Pass is not showing up in your Disneyland Mobile App. My recommendation is to call 714-781-7277 and speak to a very helpful Cast Member. I am very confident the Cast Member will be able to open up your Disneyland Account and fix the issue very quickly. You could also delete the Disneyland Mobile App from your phone and then reinstall the app. This has worked for me many times when one of the apps on my phone had some kind of issue.

    Once you are up and running and have access to your Magic Key Pass, you will be ready to have the most MAGICAL time at the HAPPIEST PLACE ON EARTH. I just love Mickey Mouse and his pals are giving Magic Key Holders so many TIGGER-ific perks like the ability to hold multiple Disneyland Theme Park Reservations at a time and awesome discounts for food and Disney merchandise.

    As you know, exciting announcements are being made all of the time at the Disneyland Resort, and we don't want you to miss ANY of them! That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to The Disney Parks Blog for the most up-to-date Disney information.

    If you have other questions, please don't hesitate to ask!

    See Ya Real Soon!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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