Hi Kathie. Thank you so much for contacting planDisney.
I am so sorry that you had to cancel your visit to the
Walt Disney World Resort. Mostly, I'm hoping that everything is okay and I'm sending you all the well wishes in the world!
There were many things you were likely looking forward to when it came to your vacation. Using your new
MagicBands was probably just one of them. I would recommend that you contact
Merchandise Guest Services to inquire about your options. Cast Members really are the magic of the resort. Explain the situation and they will do their very best to help you.
Kathie, I hope that all is well and that once everyone is better, you can experience the magic of the resort. When you are ready,
give the friendly Cast Members at the resort a call to see what your options might be to reschedule that magical vacation. From the new rollercoaster
TRON / Lightcycle Run at
Magic Kingdom Park (opening April 4, 2023), to the beautiful
Journey of Water, Inspired by Moana at
EPCOT (opening late 2023), to the return of two new
nighttime spectaculars (returning April 3, 2023), there is a lot to look forward to this year!
Always remember that you are the magic,
Matt