• On Jan 22, 2017
    Jeremy from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    If we use magical express, do we have to let someone else take our luggage, can we not take it on the bus. I am concerned about it taking so long to get to the room.

    Hi Jeremy!

    Thanks for your question. It is a great one! Disney's Magical Express is a fantastic complimentary service for Walt Disney World Resort Hotel Guests. After making a reservation, your luggage tags will be mailed to you 2-3 weeks ahead of time. Simply attach them to your bags before you get on your outbound flight to Orlando. Cast Members will then retrieve your bags for you, if you would like. You definitely do NOT have to allow them to do so, however. You are certainly welcome to get your bags yourself before proceeding to Disney's Magical Express counter to check-in. I certainly understand wanting to have access to your luggage right away when you arrive. Even though Disney's Magical Express is extremely dependable and efficient, some people would prefer to handle their bags themselves and that's just great, too! My family almost always claims our own bags at the airport when we visit Walt Disney World. Since we want to take care of this ourselves, we do not attach Disney's luggage tags to our bags so Cast Members aren't confused about whether or not they should get them. It works great.

    I'm so glad you stopped by the Disney Parks Moms Panel today. I hope you will come back if there is anything at all that we can do for you as you plan for your upcoming visit. Have a fantastic trip!

    Wishing you a magical day.

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Meet the Panelist: Nancy, Utah

Hi, I'm Nancy. I'm a mother to 8, grandmother to 9 and just about to celebrate 36 years of marriage to one amazing guy! There are few things that make me happier than spending time with my family and nowhere I would rather do that than at Walt Disney World. I'm so excited to help you with your questions about planning your own magical vacations and to share my ideas of how you can make your own special Disney memories that you will cherish forever and ever!  Learn More About Nancy

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