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  • On Jul 8, 2016
    Michelle from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Q1: We have Magic Your Way passes from 2007 marked No Expiration. How does one verify this and check the number of days left on the passes? Q2: We will be traveling by air, & would like to ship snacks/water to an on-property hotel. Is that OK?

    Hey Michelle!

    Welcome to the Disney Parks Moms Panel! Thank you for sending us your fantastic questions about Walt Disney World Resort theme park tickets and Disney Mail Services.

    You can determine the status and the amount of days remaining on a theme park ticket a number of different ways:

    1. Dial the “Existing Tickets” telephone number and speak to a friendly Cast Member by dialing (407) 939-7523.

    2. Visit a ticket window at a Walt Disney World Resort theme park, concierge desk at a Disney Resort hotel, or Guest Relations at Disney Springs.

    3. Email ticket.usage@disneyworld.com. Please visit this link for instructions on what to include in your email.

    Yes, you may absolutely ship snacks, water and packages to your Walt Disney World Resort hotel. Many Guests choose to do so in order to maximize luggage space and avoid additional baggage fees. In order to receive mail during your Disney Resort hotel stay please include the following on your package:

        •  Include the complete mailing address of your Disney Resort hotel

        •  Clearly feature the word “Guest” on the front and the date of your arrival at the hotel

    Michelle, I hope I have helped answer your questions. I’d love for you to visit the Moms Panel again if you have any more questions. We are always here to help you!

    Wishing You an Unforgettable Vacation,

    Priscila
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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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