Greetings Carlo, welcome to planDisney!
How exciting that you are a
Disneyland Resort Magic Key Holder! I hope you are enjoying having access to the magic of the "Happiest Place on Earth" throughout the entire year.
Let's take a closer look and help you find that Magic Key Pass! If you have recently seen it in your
Disneyland app and it has not expired yet, go ahead and navigate to the three horizontal bar line in the bottom right-hand corner of the app and tap "Tickets and Passes." You should be able to see it there, and if you do not, I do recommend closing out of the app, as well as restarting your device. Sometimes a hard reset is needed from time to time!
You can also try relinking your Magic Key Pass by scanning the barcode that was sent to you with your confirmation email when you purchased your Magic Key. If that step is also unsuccessful, I would contact a friendly Cast Member via the
Magic Key Holders Guest Services line. I'm hopeful that they would be able to find the information you need to get your Magic Key back into your app!
I hope you are able to get back to the magic soon, Carlo! It's the merriest time of year throughout the entire Disneyland Resort, there are so many fun activities such as festive entertainment and yummy treats to try during
Holiday Time. If we can help with anything else,
please come back and ask!
Have a magical day!
Melissa