Elsa and Anna on Stage; Frozen Sing Along; Hollywood Studios
  • On Dec 8, 2023
    Emine from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I will be in Magic Kingdom on Jan. 8th, 2023. Will we be able to meet Elsa? Also, if not, are tickets easily transferrable? Can I change my Magic Kingdom to Epcot?

    Welcome to planDisney, Emine!

    How exciting you'll be visiting Walt Disney World Resort in early January. This is a "practically perfect" way to welcome in the new year. 

    Emine, unfortunately, you cannot currently meet Elsa at Magic Kingdom Park. You can see her from a distance during Mickey's Magical Friendship Faire stage show and the Festival of Fantasy Parade. However, if you want to meet Elsa, the only place you can currently do that is at EPCOT. She likes to spend time at her Royal Sommerhus with her sister, Anna. You can meet them there and then ride Frozen Ever After. 

    If you would like to change a 1-day Ticket to a different theme park, you need to change the ticket type. Currently, 1-day Tickets are assigned to the specific park you are visiting. Therefore, if you switch parks there may be a price difference.

    Here's how you do it: Sign in to your My Disney Experience account using your internet browser (I prefer to use a laptop rather than a phone). Select "My Plans" and then "My Plans, Reservations, and Tickets" before clicking "Tickets, Passes & Memory Maker." You should be able to see all the members of your travel party and their tickets. Click on the option to "Change Ticket." Make sure you select all the names whose tickets you are planning on changing (in case you are doing this for more than just you) and press "Continue." Follow the prompts to change your ticket selection.

    If the price of your new ticket is more expensive, you will be responsible for any additional cost. Unfortunately, no refunds or credits will be given if the price of the new ticket is less expensive than the previous ticket. If you run into any problems, a helpful Cast Member would gladly assist you over the phone.

    I hope that's helpful, Emine. Thanks for stopping by planDisney.

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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
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