Hi Stephanie! Welcome to planDisney! Thanks so much for stopping by to send us your question!
I hope you're enjoying all of the magic that comes with being a
Disneyland Resort Magic Key holder! I love having mine and being able to visit The Happiest Place on Earth often! I'm sorry to hear you haven't been able to renew your Magic Keys. It sounds like you tried to renew using the
Disneyland website. I suggest logging out and logging in again. If you haven't already tried, you should be able to
renew your Magic Keys through the
Disneyland Mobile App. If these attempts don't work, I recommend calling the Magic Key Membership Services line at (714) 781-7277 to ask a Cast Member for assistance with renewing your Magic Keys. There isn't an extension for renewals, and you must renew before your Magic Key Passes expire. I hope this information helps, and you are able to enjoy another year of magic!
If you aren't already doing so, be sure to
follow Disneyland Magic Key on Instagram. It's a great way to learn about special offers and pixie-dusted perks for Magic Key Pass holders!
If you have more questions before your next visit, please feel free to send them to us at planDisney. We can't wait for you to be our guest, and we would love to help!
Wishing you magic,
Lisa