Tiana and little girl at DLR
  • On Nov 18, 2023
    Laura from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Magic Key was purchased under someone else's account. I cannot renew my pass on my own, it has to be done through them. How do I move ownership of my pass to my own account?

    Welcome, Laura! I'm so happy you chose to bring your question to planDisney and I hope we can get you the answers you need to be able to enjoy another spectacular year of being a Magic Key Holder!

    If I understand correctly, it seems that another Guest purchased your Magic Key Pass on your behalf, and you are hoping to switch it over so that you can manage it going forward. I can see why this would be important, especially as you get closer to your renewal window! In this case, my recommendation is to contact the dedicated Magic Key phone line to speak with a Cast Member who can assist. To make this process even smoother, be sure to have the original email confirmation on hand as this contains the ticket or pass ID number. You can also find your Magic Key Pass number in the "Tickets and Passes" section of the official Disneyland mobile app, directly under the barcode that you would typically scan to enter the theme parks.

    I hope this has been a helpful start, Laura. Please come back and visit us here at planDisney if we can assist with anything else. I hope you continue experiencing all the magic and wonder waiting for you at Disneyland Resort this coming year! Be sure to check out the Magic Key Holder portal in the official Disneyland mobile app for all the fun features and special offers, designed with Magic Key Holders just like YOU in mind!

    Wishing you magic, always!
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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