Teens Taking Selfie with Donald Duck
  • On Jun 2, 2023
    Kiara from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I have a Magic Key and my photos have the watermark on them! I had an old physical hardcopy plastic photocard I used in 2019 precovid and my photos are showing watermaked despite having a magic key. Can you please fix this? :)

    Hey there, Kiara. A warm welcome from all of us at planDisney to you. We're so glad you're here and thank you for bringing this question to us.

    Oh bother, I'm so sorry to hear that you're experiencing this - it's quite curiouser and curiouser. As you know, certain Magic Key passes (namely the Inspire Key and the Believe Key) come with the wonderful benefit of unlimited Disney PhotoPass digital photo downloads. I'm so pleased to hear that you are taking full advantage of this. I just returned from the Disneyland Resort and loved all of the Magic Shots that I took with my pal. 

    Getting back to your question, I chatted with a friendly Cast Member who shared that it's best for you to reach out to PhotoPass Guest Support over the phone and they will be able to help get everything sorted out for you. I hope it's a quick fix where they can get that watermark resolved to where everyone is no longer getting the Mike Wazowski photo treatment.

    Aside from this slight bump, I hope you've been enjoying being a Magic Key holder. Have you had a chance to visit the Magic Key Terrace in Disney California Adventure Park? It's a great spot to rest and relax for a bit during your busy day in the park. Make sure to check the Disneyland site or Disneyland app to make a dining reservation. 

    I hope this helps, Kiara. Please come back to visit us if you think of any other questions. Until then, here's to the rest of your magical year!

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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