dlr destinations 09
  • On Oct 12, 2022
    Jean from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Magic Key is in the penalty lock out however, it will expire prior to the lock out being over. (Last minute work issues). Will the lock out reset with the Magic Key renewal or will the penalty remain in place?

    Hey howdy hey, Jean! You’ve got a friend in me at planDisney!

    One of my family members has been in the same boat as you with last-minute work issues that resulted in three “no-shows,” making him unable to make new park reservations for 30 days. So, I can relate to your issue since I help manage his Magic Key account. This is a great question, and one that I asked a Cast Member for clarification on. According to the Cast Member I chatted with, the penalty state will continue with your renewed Magic Key, so long as you’re still within the 30-day period noted in the email you received. If you need to double check the date from your email, I recommend searching for “Magic Key Pass Account Status,” since that was the subject line of the email I received for my family member. There, you’ll see the date that you’ll be able to start making new park reservations with your renewed Magic Key. If you have any additional questions about your account status, you can call the Magic Key holder phone line at (714) 781-7277. 

    If you happen to have any current park reservations you made prior to the penalty window, I highly recommend checking out some spooky Disney PhotoPass Magic Shot photo opportunities just for Magic Key holders. You can find a skeleton-themed Magic Shot in Disney California Adventure Park under Silly Symphony Swings, and a ghostly Magic Shot in Disneyland Park near Haunted Mansion Holiday. Both of these Magic Shots include a complimentary download just for Magic Key holders! Even if you’re unable to make it into the parks before the end of Halloween Time, you can still enjoy some frightfully-fabulous fun participating in Pluto’s Pumpkin Pursuit in Downtown Disney District! This special pumpkin hunt runs now through October 31, 2022, or while supplies last. 

    I hope this information helps, Jean! Please stop by with any additional questions… we’re all EARs!

    Wishing you magic,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.