Sleeping Beauty Castle
  • On Jul 8, 2023
    Elizabeth from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi my magic key pass disappeared from my account

    Hello there Elizabeth, thank you for stopping by planDisney with your important question!  

    I'm so sorry you're having trouble with your Disneyland Resort Magic Key Pass, let's take a closer look and hopefully get this straightened out for you!  

    The first thing you'll want to check is to make sure that your Magic Key pass has not expired.  If it is expired, you will need to wait until new Magic Key Pass sales begin.  At the current time, only the Inspire Key Pass is available for new sales.  If your Magic Key Pass has not yet reached its expiration date, then it's probably just a glitch in the technology!  You can simply relink your Magic Key to your Disneyland account by entering the original barcode into the Disneyland app.

    If you are still running into issues or you're unable to find the receipt with the barcode from the original purchase, I would recommend calling the Magic Key Holders line to speak with a friendly Cast Member!  

    If you are not already following the official Disneyland Resort Magic Key Holder Instagram account, I highly recommend it!  It is the best place to learn about all of the special offers, events, and news designed exclusively for Magic Key Holders.  

    I'm sending you all of the pixie dust Elizabeth, and hope you get your Magic Key pass straightened out soon.  If we can help with anything else, please do not hesitate to come back to planDisney!

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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