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  • On Feb 2, 2022
    Patricia from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Magic bands not linking

    Welcome to planDisney, Patricia!

    MagicBands are my favorite vacation accessory!  They make it so easy and convenient to access theme park admission, enter Lightning Lane attractions reserved with Disney Genie+, link Disney PhotoPass photos to my account, and more!

    I'll be happy to try to help you troubleshoot linking MagicBands to your My Disney Experience account.

    If you ordered MagicBands through My Disney Experience connected to a stay at a Disney Resorts Collection hotel, the bands are already linked to the Guests on the reservation.  There is no additional linking you need to do.

    If you have ordered retail MagicBands from shopDisney or purchased MagicBands at a Walt Disney World merchandise location, you'll need to link those bands to your account using the ID numbers found on the underside of the band.  Linking instructions are usually included with the packaging.  To link MagicBands using the My Disney Experience mobile app, select the menu in the lower right corner, then scroll down to "My Profile" and then "MagicBands & Cards" and choose "Link a MagicBand or Card" and enter the ID code.  MagicBands can also be linked to your account on the My Disney Experience website.  Go to "My MagicBands and Cards", scroll to the bottom of the page, and select the blue "Link" button.

    MagicBands are not transferrable.  Once a MagicBand has been linked to a profile, it cannot be re-linked to a different account or transferred to another Guest.

    I hope you found this information helpful.  If you are still having trouble linking your MagicBands, feel free to write us back or reach out to the My Disney Experience Help Center at (407) 939-4357.

    Wishing you a wonderful vacation!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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