Couple on Main Street, U.S.A.
  • On Aug 1, 2020
    Barbara from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    When my magic bands came in there were no annual pass holder sliders. I purchased my annual pass right before shutdown own of the parks. So we still need to activate them. Will we get the sliders in person when we activate?

    Hi Barbara!

    Welcome back to the Disney Parks Moms Panel! It's so nice to see you stopping by with another great question. I am always pleased to talk with a member of the Annual Passholder family!

    First things first, if you have not done so already, double-check your My Disney Experience Account to make sure you ordered your Annual Passholder MagicBands. When I first ordered ours, we also had multiple resort stays reserved and I had an option to order MagicBands with those resort stays.

    In My Disney Experience, click on MagicBands and Cards. When scrolling, you should see an option to order Annual Passholder MagicBands that is different from MagicBands ordered with a resort hotel stay. I will also say that when I received our Annual Passholder MagicBands, I almost missed the sliders. They were literally tucked away in the side so well that I did not see them when initially checking the box.

    I also called the Annual Passholder line at 407-560-7277. The Cast Member I spoke with said, historically, when the sliders do not get included with the Passholder MagicBand, that means they are not in stock at the time of shipment. He said that guests have been able to access V.I.Passholder Support services in Magic Kingdom and request one there.

    Finally, be sure to review the many Passholder Extras available to you as an Annual Passholder. My family loves the merchandise discounts! Also be sure to check the operational updates before you go as procedures could change and make your park reservations in the Disney Park Pass system.

    Barbara, I do hope you get that MagicBand slider. Know that we are so excited to welcome you back to a World of Magic. Grab your superhero suit to prepare for your next Incredible Disney Day!

    Magic and memories,
    Donyell








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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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