photo of Characters Around Epcot - Winnie-the-pooh
  • On Mar 2, 2024
    Aimee from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Magic Band has been assigned to the wrong person in my friends / family account in MDE How can I fix this?

    Hello there, Aimee!

    Welcome to planDisney and thanks for stopping by with a great Walt Disney World Resort vacation planning question. Hooray! It looks like your visit to The Most Magical Place on Earth begins today! Let's chat about MagicBands to ensure that all of your pals are prepared for a pleasant experience in the parks.

    Oh bother... it sounds as though there's been a MagicBand mishap. Not to worry, Aimee, as I'm here to think, think, think this through with you! As you may know, MagicBands cannot be transferred or reassigned to a different Guest once linked to an individual in My Disney Experience. However, due to the nature of this accidental linking and since the MagicBand in question has not been used yet, I recommend reaching out to the friendly Cast Members at the Help Desk via the chat function on the Walt Disney World Resort website. They've been able to assist me with similar issues in the past and may be able to help you sort this issue out.

    Aimee, if you're already on-site at The Most Magical Place on Earth enjoying the start of a cozy wintertime vacation, I encourage you to stop by a Guest Relations location to ask for additional help. Alternatively, you could pick up a brand new MagicBand+ while on-site and link it to the correct individual in your Family & Friends List. These handy bands are available at many merchandise locations throughout the Walt Disney World Resort!

    I hope this information helps your travel party have a vacation that's sweet as hunny! If you have any additional questions throughout your visit, you're always welcome to revisit us here at planDisney. We're here to help you make magical memories at the Walt Disney World Resort!

    Warm wishes,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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