child with Mickey
  • On May 23, 2022
    Robert from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    made theme park reservations today for june 20-june22 and june23 2022 . where are the reservation numbers ? my daughter has been told she needs them for special needs child

    Hi Robert, welcome to planDisney!

    I'm so glad to hEAR you've secured theme park reservations for your upcoming Walt Disney World Resort vacation. This important step lets Mickey and the rest of the Fab 50 characters know when and where you'll be celebrating Walt Disney World's 50th Anniversary. Theme park reservations are also required to book return windows using the DAS Advance planning option. Let's break this down a bit.

    Disability Access Service (DAS) is just one of the many systems and processes Walt Disney World has in place to ensure Disney magic is accessible to all. DAS assists Guests who find extended wait times in traditional queue settings challenging due to a disability. There are two ways to register for DAS: 2-30 days in advance of your trip via video chat or in-person at Guest Relations or an in-park Guest Experience Team podium, which is marked by a blue umbrella.

    It sounds like your daughter might be interested in registering her child for DAS via video chat before your trip, which would allow her to book one-hour arrival windows for up to two attractions per park day. As part of the registration process, your daughter will be asked to log into her My Disney Experience account. Theme park reservations do not come with confirmation numbers like tickets and dining reservations, but rest assured the Cast Member she connects with will have eyes on all theme park reservations connected to her account. If you'd like to confirm that the theme park reservations were made, scroll down to the desired date of your "Daily Itinerary" on the My Plans page of your My Disney Experience account and look for the calendar icon with a check mark inside. Make sure that each person in your party over the age of three has a theme park reservation for each park day. 

    Since you were able to make theme park reservations for your party, Robert, it sounds like you're already connected as Family and Friends in My Disney Experience. This is important because DAS return times can be made for the registered Guest plus up to five additional party members. For planning purposes, a complete list of attractions available for DAS bookings can be found here

    When registering for DAS via live video chat, which is available 7:00 a.m. - 10:00 p.m. each day, expect an extended wait. The Guest requesting to use DAS must be present on the call, which can make this a challenge for families.  If advance registration is not feasible before your trip, in-person registration is another valid option.  

    I encourage you and your daughter to watch the two-and-a-half-minute video found at the top of the DAS page to familiarize yourself with the entire DAS process and offerings. I find the My Disney Experience mobile app visuals to be particularly helpful. 

    It warms my heart to see the teamwork that's already gone into planning your Walt Disney World vacation, Robert. It's an honor to be a small part of that team and I'd love to help answer any other questions as that finish line draws near. 

    Choose magic,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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