• On Oct 9, 2021
    Lori from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We made reservations and now part of the group can’t come so another person wants to come in their place. There aren’t openings to add her on. Can we exchange one ticket for another? The others are already assigned to people so she can’t use one of those.

    Welcome to planDisney, Lori! Thanks for dropping by with your question! 
    I’m sorry to hear some members of your party won’t be able to make it on your vacation to the Disneyland Resort! Don’t forget to bring them back a souvenir. May I suggest a seasonal popcorn bucket? They can be found at the popcorn carts located throughout each park! You'll be able to enjoy a tasty treat while at the park and it's a fun keepsake for your friends missing out on the fun!

    It is not necessary to change the name on a theme park ticket ahead of your visit. That’s because upon arrival a Cast Member will take a picture of the person using each ticket. Then, the ticket is associated with the person in the picture, not the name on the ticket. So, no need to reassign! Simply head straight to the turnstiles and enjoy a magical day at “The Happiest Place on Earth!” 
    I hope this is the happy news you were looking for! Thanks again for stopping by! Enjoy your visit to “The Happiest Place on Earth!” 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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