• On Aug 29, 2021
    Martin from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have made reservations at one of the Disneyland hotels and are trying to reserve our Theme Park entrance days. When we try to retrieve our hotel reservations the screen times for a while and then goes blank. Is there someone we can contact?

    Hello Martin,

    Thanks for stopping by planDisney with your question!

    I'm happy to hear you have a stay coming up at the Hotels of the Disneyland Resort. I am sorry to hear, though, that you're encountering a bit of an issue when you're trying to make your theme park reservations.

    I'm hopeful that perhaps the issue resolved itself and you were able to retrieve your Resort hotel reservation and make your theme park reservations successfully. In the event that you're still seeing the issue persist, you can reach out to the Disneyland Resort Website Support team by calling them at (714) 520-6222. The tech-smart and friendly Cast Members can assist you with the website issue. 

    It looks like you'll be visiting "The Happiest Place on Earth" during the most magical time of the year. The holiday season is always such a special time to visit the Disneyland Resort theme parks, and I'm sure you'll enjoy every merry moment. 

    Martin, here's wishing you lots of fun when you visit the Disneyland Resort.

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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