• On Sep 24, 2021
    Paul from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made reservations to go to the parks but need to cancel. how do I do that

    Hi, there!

     Welcome to planDisney, Paul. We're so glad you stopped by! I'm sorry to hear you need to cancel your upcoming Theme Park Reservations. But not to worry! We can get those reservations canceled quickly and easily for you. Let's chat!

     Start by logging into your My Disney Experience account online. Hover over the My Disney Experience tab at the top of the Walt Disney World Resort website and select "My Plans" from the drop-down menu that appears. Scroll down the page that says, "Paul's Plans and Tickets." You should see your Disney Park Passes listed there. Click on the "View Details" box that is next to the Disney Park Pass you'd like to cancel. On the next page, you'll see the details of the reservation along with a blue link that says, "Cancel This Reservation." Click on that link to confirm your cancellation! You can follow the same steps for all the Theme Park Reservations you'd like to cancel. 

     You can also cancel your Theme Park Reservations on the My Disney Experience mobile app. Click on the three little horizontal lines in the bottom right corner of the screen. Tap on "My Plans" and then scroll down to find your Disney Park Pass. Once you find it, click on the theme park image and then click on the cancel icon. Easy!

     Like you, I'll be missing the very beginning of The World's Most Magical Celebration. Lucky for us, this special 50th Anniversary event lasts for 18-months! When you're ready to reschedule your Theme Park Reservations, head over to the Disney Park Pass System to make your plans. There's sure to be new magic waiting for you! 

     I hope this was helpful, Paul. Please visit us again soon with any other questions you may have about the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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