Father and daughter with bubble maker
  • On May 13, 2021
    Joanne from CA Asked

    I made reservations for my family of four. All four tickets are under my name. Can I share the ticket information somehow so they can see it on the app on their own phones?

    Hi ya, Joanne!

    Welcome to planDisney, we’re here to help. I’m happy to hEAR that you have already purchased your tickets and made your Theme Park Reservations. That means you are one step closer to enjoying all the Magic of the Disneyland Resort.

    I do have a couple of recommendations that may help everyone in your traveling party. What I recommend doing first, is assigning each ticket to the correct person. You can do this by calling the Ticket Service line. A Cast Member will be more than happy to remove your name from each ticket and add the correct ticket user. 

    After correcting the names on each ticket, you can then have everyone use the mobile app to sign in to their Disney account. My fellow panelist, Courtney, has provided step-by-step instructions on how to link tickets to more than one account. Here’s what you will need to do! 

    First, begin by opening the Disneyland mobile app and tap on the three horizontal lines near the bottom right of the screen to reach the main menu. You will then select "Tickets and Passes" and then the “+” symbol near the upper right corner of this screen. After that, select “Link Tickets & Passes.” You can enter the number manually or scan the barcode for each ticket with your phone’s camera. If you follow these steps and are still unable to link your tickets, I recommend calling the Ticket Service line. A Cast Member there will be able to assist you further.

    I do hope this helps, Joanne! Be sure to let us know if there’s anything else we can help you with.

    See ya real soon!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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