Cinderella Castle 50th Day
  • On Apr 4, 2022
    Kathleen from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made reservations for the Dolphin Resort and purchased Disney 3-day ticket with Admission to 1 park per day and Disney Genie+ service. The ticket confirmation number I have is not recognized as a valid ticket number and I am unable to link tickets.

    Hi Kathleen,

    Welcome to planDisney! Your Walt Disney World Resort vacation is very soon, can you feel the magic? 

    Happy to help you with your tickets. Kathleen, to confirm, are you using the “Walt Disney World Vacation Confirmation”? This confirmation would have come directly from Disney (to your email) after your ticket purchase. This is the ticket confirmation you’d need to add to My Disney Experience to link your tickets. If per chance, you were using your hotel reservation information instead, this won’t sync up with My Disney Experience because the Walt Disney World Dolphin Hotel is separate from the Disney Resorts Collection hotels.

    If you were using the confirmation number straight from the Walt Disney World Resort and your tickets still aren’t linking, I definitely suggest connecting with the Existing Tickets or My Disney Experience and MagicBands desks. The Cast Members should be able to help you link your tickets so you can move on to the next steps of planning your vacation! 

    Pro Tip: When I call the help desk, I try to do so first thing in the morning around 7:00 a.m. Eastern. This way I’m in the queue early in the day. Also remember that once your tickets are linked, you’ll want to make your Disney Park Pass reservations since your trip will be coming up soon. 

    I hope this “Bit By Bryanna” is helpful and gets you closer to linking your Theme Park tickets. If you have any other vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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