• On Jun 15, 2022
    Karen from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I made reservations through the app for 2 different restaurants for my upcoming visit. One shows on the app and the other does not. I got conformation emails for both of them. what now???

    Hey there, Karen! Welcome to planDisney. You are so close to the big day when you arrive at Disneyland Resort, so let's get your question answered.

    I'm so sorry to hear that you are having trouble finding one of your dining reservations in the Disneyland app. Unfortunately, I don't have access to your account so I can't go in and easily look into this. However, I can walk you through a few places to check.

    First, I would log in to the Disneyland app and click on the three horizontal lines at the bottom right of the screen. From there, you can click on "Future Plans". Here you will find all of your upcoming theme park ticket reservations, as well as any restaurant reservations and hotel reservations you have coming up. 

    You can also head to the Disneyland website and log in there with your Disney account. Then hover over "My Disneyland" and click on "My Dining and Activity Reservations". 

    If you don't see your missing reservation in either of these spots, I recommend calling Guest Services and speaking to a Cast Member to see if they can find your reservation on their end. It will be helpful to have your confirmation email handy so you can share your reservation information with them. 

    Since I'm not sure which location your reservation is for, I can't guarantee this will be helpful, but I recommend looking into the mobile dining walk-up list. This feature in the app allows you to join a waiting list on the day of your visit at participating locations. This may be a good backup option if your reservation is still missing. 

    Karen, I hope this information is helpful and you find that missing reservation. If you have any other questions, please come back and visit us again! See you real soon!

    Carrie
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Meet the Panelist: Carrie, California

Well hello there, friend! I'm Carrie, a work-from-home mom and military wife who currently calls sunny San Diego home. You'll find my family in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can. While Disneyland is our home away from home, we love trying to make a Walt Disney World Resort vacation happen at least once a year now too. All my friends know I'm the go-to for Disney advice, so I'm here to help you plan and experience the magic on your visit! Learn More About Carrie

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