• On Jan 27, 2022
    Sandra from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a reservation yesterday for a Ferrytale Fireworks Cruise. I have a reservation # but did not get an email confirmation and the reservation does not appear on my Disney Plans

    Hi Sandra!

    I'm so excited to hear that you are planning on enjoying Ferrytale Fireworks: A Sparkling Dessert Cruise during your upcoming Walt Disney World Resort vacation! I've enjoyed the Magic Kingdom fireworks from many different locations over the years and one of my favorite ways to view them is from Seven Seas Lagoon. You will love viewing Disney Enchantment over the beautiful Walt Disney World Railroad Main Street Station while enjoying tasty treats on the ferryboat.

    I'm sorry to hear that your Ferrytale Fireworks reservation isn't showing up in your My Disney Experience account and that you didn't get an email confirmation. I have booked several different tours, cruises and experiences from the Enchanted Extras Collection and in my experience, I've had the same thing happen with specialty cruise reservations in the past. Thankfully, this has never caused me any issues in enjoying my specialty cruises. Simply head to your cruise with your reservation number and you should be all set to enjoy your special evening!

    If you want to see your magical evening in your plans, you can always add it as a Note. To add your cruise, simply head to the My Plans page of your My Disney Experience account and select "Add More Plans." Here, you will have options to add a variety of plans to your itinerary, but to add your cruise I recommend that you select "Notes." You can add the date and time of your reservation, along with your Reservation Number. You can select the friends & family members who will be enjoying your cruise with you so the note also shows on their plans. I've found this to be a convenient way to store my Reservation Number so I have it ready when I arrive at my cruise!

    Sandra, please feel free to come back to see us if you have any additional questions as your trip approaches. T-T-F-N, ta ta for now!

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Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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