• On Oct 5, 2020
    Alicia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i made a reservation for shopping before, where can i make another?

    Good day, Alicia! 

    A very warm welcome to planDisney! We’re delighted you came to us with a question! It sounds like you’re ready for some retail therapy! But are you looking to shop in person at the Downtown Disney District or online at shopDisney.com? Lucky for you, I can give you information for both! 

    At some retail locations of the Downtown Disney District including World of Disney and Marceline’s Confectionery, a mobile waitlist system may be utilized in order to manage the number of Guests shopping inside the store. You’ll have the opportunity to provide your name and mobile number to a Cast Member and receive a text message when it’s your turn to shop! This type of reservation can only be made in person when visiting the Downtown Disney District. 

    Or are you referring to shopDisney MerchPass? This early access virtual drawing allows Guests to enter for an opportunity to purchase high-demand products on shopDisney.com. How does it work? First, you’ll want to visit the shopDisney MerchPass entry page and log in to your Disney Account. Select the drawing for the item you’re interested in purchasing and click “Submit”. You will be directed to a confirmation page which serves as verification that you have successfully entered the selection process. On the day of the drawing, look for an email from merchpass@shopdisney.com to find out if your entry was selected in a MerchPass drawing. If selected, you will receive an email by the time noted on the MerchPass entry page. If you do not receive an email, unfortunately, you were not selected. But, don’t forget to double-check your spam or promotions folders. If your entry was selected, the products you chose will automatically be added to your bag. Simply, login to your shopDisney account to complete your purchase by the designated time. It’s also worth noting that even if selected you are not required to purchase any items. For more information about shopDisney MerchPass please visit the MerchPass FAQs webpage. 

    Shop to your heart’s content, Alicia. And when you're ready for more, please come back to see us here at planDisney! 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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