Hi, Leslie!
You must be so excited to be heading to Walt Disney World. Let's get this worked out so you can book those amazing FastPass+ selections.
Since you are within your 60
FastPass+ booking window, you should be able to book 3 selections per day for each guest in your party. I am guessing the problem is with your theme park tickets. Look at your
My Disney Experience account and make sure there are valid park admissions for each guest traveling with you for each day you plan to visit the parks. Having your theme park tickets linked is necessary to book FastPasses.
If you need to
purchase tickets, you can do so easily online and link them directly to each guest. Once they are linked, you can continue to book your FastPass+ selections.
If you have already purchased and linked your tickets and continue to have trouble, please call the internet help desk at (407)939-7765. I have called them with some crazy questions on my account and they are always able to fix me up in a jiffy - it is like having your very own Fairy Godmother to help you out!
I am sure this can all be worked out easily, and you will be in Walt Disney World enjoying your vacation before you know it. See you real soon!
Cathy