• On Mar 6, 2017
    Leslie from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have made a reservation at Port Orleans Riverside for April 18-24 and have linked the reservation. However, I cannot make fast passes for the dates.

    Hi, Leslie!

    You must be so excited to be heading to Walt Disney World. Let's get this worked out so you can book those amazing FastPass+ selections.

    Since you are within your 60 FastPass+ booking window, you should be able to book 3 selections per day for each guest in your party. I am guessing the problem is with your theme park tickets. Look at your My Disney Experience account and make sure there are valid park admissions for each guest traveling with you for each day you plan to visit the parks. Having your theme park tickets linked is necessary to book FastPasses.

    If you need to purchase tickets, you can do so easily online and link them directly to each guest. Once they are linked, you can continue to book your FastPass+ selections.

    If you have already purchased and linked your tickets and continue to have trouble, please call the internet help desk at (407)939-7765. I have called them with some crazy questions on my account and they are always able to fix me up in a jiffy - it is like having your very own Fairy Godmother to help you out!

    I am sure this can all be worked out easily, and you will be in Walt Disney World enjoying your vacation before you know it. See you real soon!


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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

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