Welcome Foolish Mortals to planDisney. I’m so happy to hear that you’ve decided to make your visit even more magical by staying at a
Disney Resorts Collection Resort. Oh, you are in for a real surprise once you see the newly
renovated rooms at
Disney’s Polynesian Village Resort.
Caryn, by chance, when you reserved your room on the phone, did the Cast Member give you a confirmation number? If so, you will be able to link your resort reservation to your
My Disney Experience account using that confirmation number, and the last name, the reservation was made under. All you need to do
is log in to your account and select, “My Plans”. Once on the “My Plans” page, go ahead and hover over the “Resort Hotel” icon and select “Link Reservation”. That is where you will enter your confirmation code and the last name the reservation was made under. After completing this you should then see your reservation listed on your account.
I do also recommend checking your junk mail for your confirmation number. You should have received an email confirmation from either “Disney Destinations” or “Walt Disney Travel Company”. If you still don’t find anything after checking your junk mail, I recommend giving the
Walt Disney World Resort a call. A Cast Member there will be able to find your confirmation number for you after verifying your information.
I hope this helps, Caryn. Once you link your reservation you will be able to
check-in online and add any additional room requests you may have. Have a great visit and please let me know if there’s anything
else we can help you with.
-Shantel