• On Jul 7, 2021
    Debbie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hi I made a reservation for 7/15/21 but did not get a confirmation, how can I be sure my ticket purchase went through? Debbie V.

    Hello, Debbie!

    I’m glad you stopped by planDisney with a question about Disneyland Resort theme park tickets. Hooray-- it looks like your pixie-dusted vacation is about to begin!

    If you purchased your tickets directly from the Walt Disney Travel Company or on Disneyland.com, you should have received an email shortly after completing the transaction that includes details about your theme park ticket order and a confirmation number. Keep in mind that purchasing tickets is the first step, but you still need to secure a theme park reservation as well in order to enter the parks. If you successfully made a theme park reservation while purchasing your tickets online, the confirmation email would have also contained a QR code for each person in your party. Try searching for the words “Disneyland Confirmation” within your email inbox, and be sure to check your spam folder just in case it was automatically filtered there. 

    If you’re still unable to locate your ticket details but believe that your credit card was charged, please call the Disneyland Resort's ticket helpline at (714) 781-4636 to speak directly to a Cast Member who can assist you further. I hope this advice helps you find the information you need, Debbie, and that your visit to the Happiest Place on Earth is a dream come true! 

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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