Mickey Boo Bash and Mickey & Minnie Boo Bash
  • On Jun 19, 2022
    April from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made my reservation months ago and added genie + with my park hopper ticket. I am no longer seeing genie + on my package? Did it get taken off?

    Hiya, April!

    Welcome to planDisney! I am so excited to see that you are planning a trip to The Most Magical Place on Earth this fall. The autumn season is an amazing time to visit. The EPCOT International Food & Wine Festival will be going strong and the Halloween festivities will be happening all throughout the parks. There will be Mickey pumpkins, spooktacular treats, and Mickey's Not-So-Scary Halloween Party returns this year. Get ready for the best trip ever!

    I am so sorry to hear that you are not seeing the Genie+ option when viewing your plans. While in the My Disney Experience app, select the Tickets and Passes tile to view all of your current ticket purchases. You will be able to view all of your theme park tickets, even if the purchase was part of a Walt Disney World vacation package. Tickets with the Genie+ option will have with Genie+ at the end of the ticket name. If you see this as part of your ticket title, you're all set! You will be able to start using Genie+ at 7 AM on the day of your theme park visit(s). 

    If you see your tickets but they do not have with Genie+ in the title, or the tickets have the incorrect days/options, I recommend finding the email with the confirmation number that you received when making your ticket/vacation package purchase. This email will have a confirmation number and details about your tickets. You can try re-linking your tickets in My Disney Experience with the confirmation details to see if the correct ticket information can be added to your plans. If this step does not update the tickets with accurate information, I suggest reaching out to a friendly Cast Member with Existing Tickets for additional support. Have that confirmation number handy to help get you back to planning as soon as possible!

    Before signing off, I want to add a quick reminder to make your Disney Park Pass reservations after you have your tickets properly linked. All four theme parks require a reservation in addition to a valid theme park ticket. Some dates may offer limited availability due to popularity, so I recommend making these reservations as soon as possible. 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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