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  • On Aug 31, 2021
    Melissa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a passholder preview reservation for Remys on 9/24 but I don't see it in my plans. How can I confirm?

    Hi Melissa!

    Thank you for visiting planDisney. From one excited Walt Disney World Resort Florida annual passholder to another, welcome!

    Melissa, I also made a Remy’s Ratatouille Adventure passholder preview reservation — yay for us! Unfortunately, you cannot confirm your passholder preview status in the My Plans section of your My Disney Experience account. However, when you made your reservation, you should have received a confirmation e-mail. The confirmation e-mail came from special.event@disney.com.

    If you didn’t receive a confirmation e-mail, but received a confirmation screen upon completion of your passholder preview request form, it’s okay!

    I received my event reminder e-mail yesterday, exactly 5 days before my preview. You should receive a reminder e-mail on or around September 19.

    I hope this helps answer your question, Melissa. I hope you have a wondEARful time during your squeak peek!

    If you have any other questions, please visit planDisney again. We are always hEAR to help you.

    With a Sprinkling of Pixie Dust,

    Priscila
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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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