• On Mar 10, 2021
    Christopher from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I have made a park reservation for three days next week with my two disney military promotional tickets. Something came up and I was wondering if I cancel the reservations, will the tickets still be good until December 2021?

    Welcome to planDisney, Christopher!

    As one of the military moms here on the panel, I would like to thank you for your service to our country. We’re eagerly awaiting my husband’s return home from his deployment, and can’t wait to be soaking up some magic together at the Walt Disney World Resort! 

    We military families sure do understand that plans change. I have rescheduled so many vacations due to last minute changes in plans, and it’s always worked out in the end. I’m sorry to hear your vacation next week won’t work out, but Mickey will be waiting for you when the time is right.

    If you’ve purchased 2021 Military Promotional Theme Park Tickets, the expiration date should be December 17, 2021 (you can double check those dates in the Offer Details). To confirm, I recommend taking a look at the tickets in your My Disney Experience account. Simply log in to the app, tap the three horizontal lines on the bottom right, and then “Tickets and Passes.” On that screen, you should see the two tickets that you linked for next week. Below the ticket details, you’ll see the expiration date. If you can’t find that information, I recommend calling the Existing Tickets phone number at (407) 566-4985 or using the “Chat With Us” feature in the app.

    In this helpful answer, Jackie outlines the steps to take to cancel and reschedule a Disney Park Pass reservation. Please make sure you cancel next week's reservation when you know for sure you can't make it; it's a busy week and lots of families are eagerly watching for cancellations.

    Christopher, once you have locked in the dates for your visit later this year, be sure to make your Disney Park Pass reservations. In honor of the Walt Disney World Resort’s 50th anniversary, The World’s Most Magical Celebration kicks off October 1, 2021, and there will be lots of Guests arriving to join the party. Locking in your Disney Park Pass reservations early is always a good idea and gives you peace of mind so you can focus on the fun!

    Thanks for stopping by with this question, and please come back and see us if you have any more questions. It’s always a pleasure to help a fellow military family with their Disney dreaming!

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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