Tree of Life at Sunset
  • On Apr 24, 2022
    John from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Made a park reservation for Epcot on May 16th and made my Genie Day selections. I then decided to change my Epcot reservation to Animal Kingdom and my genie day selections only show the option for Epcot selections even with the new reservation. Help

    Hi John,

    Welcome to planDisney! Your Walt Disney World Resort vacation is just around the corner!

    Glad to hear you were able to make your Disney Park Pass adjustment, so you’re one step closer. When it comes to Disney Genie+ Service, you’re only able to select an attraction at 7:00 a.m. on that specific day that you have the Service. So, on May 16th at 7:00 a.m., you’d be able to make your first Lightning Lane selection for Animal Kingdom Park.

    It sounds like maybe you were using the complimentary Disney Genie Service, which makes suggestions for you based off of your preferences! That could be the information that’s in your “My Genie Day” section of the My Disney Experience mobile app. If you didn't already purchase the Service and need help getting Disney Genie+, check out these steps.

    If you do already have Disney Genie+, within the "My Genie Day" section, you'll want to select the "Tip Board" tab, then under the date, select "Change Park" and choose Animal Kingdom. On May 16th, this will show you your options for Lightning Lane!

    I hope this “Bit By Bryanna” is useful and if you have further questions about the Disney Genie+ process, please reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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