• On Jan 9, 2021
    Laureen from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made my own hotel reservation but can not find where I can make a payment online. Where can I do this?

    Hi Laureen,

    Welcome back to planDisney! 

    How exiting to hEAR that you have a Walt Disney World resort hotel reservation! If you have a My Disney Experience account, check to make sure you linked the resort hotel confirmation number to that account. To check, log into your My Disney Experience account. Click on My Plans. Scroll through your plans to find the resort hotel confirmation information. Underneath the confirmation number, you should see a link to Make a Payment if you are able to make a payment online. If that link is not there, you will need to call 407-939-5277 to make a payment over the phone with a Cast Member.

    If you do not see your resort hotel linked, check your email for your confirmation information. Once you find the resort hotel confirmation number, you should be able to link it to your account. Once you have that resort hotel linked, you can also make your Disney Park Pass system reservations. And, 60 days prior to your arrival you can make advanced dining reservations. Since it seems that you are already within that window, I do hope you have some dining reservations. With capacity limitations, I was so happy that we had dining reservations on our last trip. We never had to worry about where to dine. The one time I thought about using Mobile Food & Beverage Ordering, I just needed a small milk but the earliest pickup time was two hours from the time I was trying to order.

    Laureen, if there are others traveling with you, be sure to have them listed in your My Family & Friends List in My Disney Experience. You will need to assign tickets to them and make sure they have Disney Park Pass system reservations. Also keep checking the operational updates in case park procedures and experience availability change.  We had a blast on our last trip in December. Sending some super special pixie dust your way trusting that your trip will be Incredible!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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