• On Jul 17, 2019
    Melva from WV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a new reservation after free dining opened up. I have to cancel my current one. How long does it take to get a refund?

    Hi, Melva! Thanks for bringing your question to the Disney Parks Moms Panel.

    While 7-10 business days tends to be the average length for refunds to appear on your account, it really depends on your financial institution and the type of payment you used when booking your Walt Disney World Resort vacation (as well as the type of reservation you’ve canceled). In my experience, a room-only reservation refund typically appears within those 7-10 business days. But if you’ve also paid for a package that includes Theme Park tickets and airfare, the refund process is different (since tickets and airfare are typically nonrefundable). 

    If you haven’t canceled your original reservation yet, I would recommend logging into your My Disney Experience account to see if it can be canceled online. If that’s an option, you should see a blue button allowing you to “Cancel Your Reservation.” Otherwise, you’ll need to call the “Disney Resort Hotel Reservations” helpline and speak with a Cast Member who can let you know about your options for modifying or canceling your initial reservation.

    I’m glad to hear you’ll be able to take advantage of the current Free Dining promotion, Melva, and I hope you enjoy your visit to The Most Magical Place on Earth.

    Best wishes,
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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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