Special Needs Family with Mirabel; girl in costume; Encanto
  • On Feb 1, 2024
    Maria from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a mistake on one of the 8 tickets I purchased. How can i fix it without cancelling my tickets. Made a mistake on the last name.

    Hi Maria! Thanks for dropping by planDisney.

    If the tickets are standard admission tickets, which don't require the use of a government-issued photo ID, the name on them doesn't matter. When you scan into the parks, a friendly Cast Member will take a quick photo of you. After that, your ticket will be associated with the photo, identifying the Guest as belonging to the ticket if you exit and reenter the parks. The name won't make a difference. I hope that's good news!

    However, if the incorrect name bothers you, you can call the Tickets phone line and speak with a Cast Member. They should be able to make the changes to the ticket with the incorrect name. If the ticket is a type that requires ID, you'd also want to call the Tickets phone line, so they can address the incorrect name prior to your arrival. Mistakes do happen!

    Your visit is right around the corner, and the Lunar New Year celebration is underway at Disney California Adventure Park! I hope you get a chance to check it out. There are festive menu items, entertainment, and activities all centered on ushering in the Year of the Dragon.

    Have a magical time!

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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