• On Oct 21, 2018
    Ann from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I made a mistake in my FastPass requests. I wanted the Under The Sea Journey of the Little Mermaid and did Meet Ariel in her Grotto by mistake. Can you take off the Grotto order.

    Hi Ann, and welcome to the Disney Parks Moms Panel!

    Under the Sea ~ Journey of the Little Mermaid is one of my family’s favorite attractions! It’s such fun to journey through the movie’s story, singing along with all our favorite scenes. We also love to meet Ariel in her grotto - meeting her in mermaid form is something really special, and she's so much fun to meet and chat with.

    I’m happy to share the fin-tastic news that modifying a FastPass+ reservation is a simple process! In the My Disney Experience mobile app, select “My Plans” and then scroll to your FastPass+ reservations. Select the FastPass+ reservation you want to change, tap “Modify,” and then choose the Guests you’ll be making changes for. The system will then check for FastPass+ availability and provide you a list of options; from there, look for the attraction you would like to change it to, select the time you’d like, and follow the prompts to complete the change. If you’ll be using the desktop version of My Disney Experience, the process is very similar. 

    While modifying a FastPass+ reservation is easy, changes are subject to availability, so don’t delay. You may not get exactly the same time window, but you should hopefully be able to get something close that works with your schedule. I’m sending you some mermaid-colored, pixie-dusted good luck wishes. If you have any trouble, please contact (407) 939-4357 for help from a Cast Member.

    Ann, enjoy every minute of your upcoming Walt Disney World vacation! While you’re in Ariel’s “part of that world” in Fantasyland, I highly recommend heading up the path toward a certain “quiet village,” where you will find Gaston’s Tavern. The cinnamon rolls there are delicious!

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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