• On Jan 17, 2020
    Fabiana from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I made a mistake and buy Florida resident ticket, Can I exchange for a regular ticket at the gate? Or Did I lose my money? 

    Welcome to the Disney Parks Moms Panel, Fabiana! Thanks for stopping by with your question.

    We all make mistakes sometimes and like Dory, it's good to "Just Keep Swimming!" If the ticket you purchased has not been used, and it was purchased after the year 2005, you are able to exchange that ticket for an additional charge. To do this, you can visit Guest Relations at any of the theme parks or at Disney Springs. If you are staying at any of the Disney Resort Hotels, you may also upgrade your ticket by speaking with a Lobby Concierge Cast Member at the resort. Fabiana, to make this easier, I would make sure to have any email confirmations or other information from your original purchase of the Florida Resident Special Ticket Offer.

    Hopefully you are able to quickly and easily exchange your ticket and start enjoying the park of your choice! 
    Best wishes for a pixie-dusted day! 


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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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