• On Oct 27, 2019
    Daniel from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have the Made with Magic 3.0 ears and would like to change their color, but cannot do it because the Shop Disney Parks app is no longer supported. Is there any other way to change to colors of the ears? The new shopDisney app doesn’t seem to support it

    Hi, there!

     Welcome to the Disney Parks Moms Panel, Daniel. I'm so glad you stopped by!

     You ask a tough question. When Made with Magic 3.0: Connected Ear Hats debuted, Guests were excited to have the ability to control such a fun Disney Parks accessory from the comfort of their own home. Not only could Made with Magic 3.0: Connected Ear Hats change color using the in-app Color Remote on the Shop Disney Parks app, the hats could also sync to special Disney broadcasts!

     You ask a tough question about the Made with Magic 3.0: Connected Ear Hat that you own. Now that the Shop Disney Parks app has retired, the in-app Color Remote is no longer available. My best advice is to contact Merchandise Guest Services. I'm hoping a friendly Cast Member there has an easy, pixie-dusted solution for you! You can reach Merchandise Guest Services by calling 1-877-560-6477 or by emailing Merchandise.Guest.Services@DisneyParks.com. 

     Be sure to keep an eye on the Disney Parks Blog. It's your best resource for news and updates about Disney Parks, Destinations, and even merchandise!

     Please visit us again soon with any new questions you may have, Daniel!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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