• On Jan 19, 2018
    Jennie from WA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I made a DL reservation with tickets, hotel and air and have not received our tickets yet. Do you know how/when they are sent out? Thanks for your help.

    Howdy, Jennie! Thanks so much for stopping by the Disney Parks Moms Panel with your question!

    Hooray! I am so excited that you have booked a vacation package at the Disneyland Resort! So many magical memories are in store for your whole family. I just confirmed with a Cast Member that your travel documents, including theme park tickets, are no longer mailed when you book a vacation package. Instead, these materials will all be ready for you at the hotel front desk when you check in. The only exception is if you have booked ground transportation from the airport as part of your package, then those vouchers will be mailed to you 14 days before your arrival date. 

    If you will be arriving before check-in time, you can simply pick up your tickets and travel materials and then store your luggage with Bell Services while you go have fun at the parks. If you are staying at a Disneyland Resort Hotel, you can even opt to receive a text message when your room is ready. Once you receive your tickets, I suggest scanning them into your Disneyland app. You'll have to complete this step if you plan on using Disney MaxPass, but it's also really convenient as you can scan the tickets in the app to gain entry into the parks instead of pulling out the tickets each time. 

    I hope this helps! Have a fabulous visit to the Disneyland Resort!

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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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