Disney's Magical Express
  • On Jan 23, 2021
    Dave from NY Asked

    I made a Disney Express reservation to pick us up at MCO and bring us to Bay Lake Towers, then take us from Bay Lake Towers back to MCO. Arrive on 3/18 and leave on 3/21. I have not received a confirmation. Will I receive one?

    Welcome to planDisney, Dave!

    Thank you for stopping by today with a great question. I am happy to hear that in just a couple of months you will be making memories at the Walt Disney World Resort!

    Complimentary transportation to and from Orlando International Airport with Disney’s Magical Express is currently offered to Guests with new and existing reservations at Disney Resort hotels for arrivals throughout 2021. As you plan future Disney vacations, please note that this service will be discontinued starting January 1, 2022.

    You should receive a Disney’s Magical Express confirmation letter before your departure. This letter will be mailed separately to you and you will have to present it to board the motorcoach. You may also present a MagicBand if you purchased one ahead of your visit, but in this case remember NOT to pack it in your checked luggage. Keep your MagicBand with you and use it to check in with Disney's Magical Express upon arrival. If you do not have a MagicBand and don’t receive a confirmation letter, please present a government-issued photo ID and Cast Members will be able to assist you. I never receive confirmation letters because I do not live in the United States, so I just present my passport and Disney Resort hotel confirmation number.

    Upon arriving at my Disney Resort hotel, I usually call Disney’s Magical Express from my Guest room to confirm my return reservation. When it is finally time to go back home, a Disney’s Magical Express notice will be delivered to your Guest room the day before check out. The departure time and location of your ride back to the airport will be on this notice (based on the flight schedule provided at the time of Disney’s Magical Express reservation). Please note that you must present this notice to the driver before boarding the motorcoach. If you have any other questions regarding Disney’s Magical Express, or if your flight information changes and you must update it, please call (407) 939-1936 for assistance.

    I hope this information is helpful, Dave. Come back to visit us real soon if you have additional questions for your upcoming visit. We are delighted to help you plan a magical vacation.

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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