• On Oct 4, 2021
    Tamra from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just made dining reservations for our upcoming stay and now all of my hotel and park reservations have disappEARed in the my disney experience, my plans, section. Can you help?

    Hi Tamra,

    Welcome to planDisney! 

    Well, it clearly sounds like there are some technical issues going on with your My Disney Experience account. Unfortunately, we do not have access to your My Disney Experience account, so I cannot see precisely what is going on. I can offer advice based on my experience with similar issues. In the past, when reservations disappeared from my account, I contacted a Cast Member is Website Support to get assistance. The good news is that the Cast Member could still see my reservations even though I could not. They were able to work some magic so that those reservations reappeared in My Disney Experience account.

    Once those reservations are visible again, I hope you continue the fabulous planning! Since you just made advanced dining reservations, I hope you secured a lunch or dinner for Space 220 Restaurant. I just dined there the week it opened and it was truly out of this world. If you do have a reservation, I hope you've taken a look at the lunch menu and dinner menu to start thinking about what you would care to enjoy!

    Tamra, if you have not done so already, I will also suggest that you check out the Enchanting Extras Collection. My family loves doing a special activity on each trip so I always review the possibilities in the Enchanting Extras Collection. We have an upcoming trip in December and I just booked a Capture Your Moment - Magic Kingdom photo session. The girls and I are super excited. You could also try scheduling a special 50th Anniversary Tour. That might be just the way to celebrate the visit!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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