Minnie with little girls
  • On Feb 4, 2020
    Janice from NS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi Lynn Did you have any issues with Air mile Disney tickets? I am leaving for Disney next week and wondering if there was any issues linking tickets from the email which was sent. Jan

    Hi Janice, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question, my fellow Canadian. You must be so excited that you’ll get to escape the snow and cold next week… take me with you!! 

    When my friends and family have cashed in their Air Miles reward miles for Theme Park Tickets, they’ve typically been able to link the ticket information that they received in their email order. Please make sure that you aren’t using the Air Miles confirmation code that you received to confirm your order. Your email confirmation should contain ticket numbers (which might be referred to as “exchange certificates”) which you can then use to link each ticket to your My Disney Experience account. Don’t forget that you’ll also need to link a ticket for each member of your party! 

    If you can’t find your ticket number or the link process doesn’t seem to be working properly for you, I strongly recommend contacting Walt Disney World Resort by telephone and, more specifically, the My Disney Experience tech team. They’ll be able to help you locate your ticket number and link your tickets, if you’re having trouble. 

    Once that step is done, I strongly recommend making your group’s FastPass+ selections for your visit as soon as possible. You can make up to 3 in a single day, all in the same Theme Park. It’s a great way to minimize your wait in line and maximize the fun in your Disney Day. 

    Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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