Belle at Disney Princess Breakfast; belle's castle
  • On Jan 2, 2026
    Elizabeth from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We lost our sword and shield from the Bibbidi Bobbidi boutique. Can we order a replacement?

    Hi there, Elizabeth! Welcome to planDisney. I’m so sorry to hear that your sword and shield from the Bibbidi Bobbidi Boutique are missing. I know a thing or two about missing park merchandise, and let me tell you, it is devastating! While I wish I could wave a magic wand and bring it back to you this instant, let’s see if we can settle for one of these possible solutions instead!

    My first solution would be to try and get in contact with Disney Parks Merchandise Guest Services. I’ve contacted them recently regarding an ornament I purchased, and they were so helpful in getting me assistance for a missing part. I would give them a call at 1-(877)-560-6477 to explain the situation. While availability isn’t guaranteed, they’re always willing to help Guests find alternatives or similar treasures.

    Another possibility is that you can always find similar royal accessories on the Disney Store website. That way, the magic can still continue at home! The Disney Store is always rolling out new products, and they even have a dedicated section for merchandise you can find in the parks.

    Lastly, if you’re headed to the parks, whether that is Disneyland or Walt Disney World, you can look forward to getting a new sword and shield on a future visit. The Bibbidi Bobbidi Boutique is available at Disneyland, Walt Disney World, and even Disney Springs, so there are plenty of magical opportunities to add another set to your collection. It would be a wonderful reason to get excited for your next enchanted adventure.

    Elizabeth, thank you so much for visiting planDisney! I hope these suggestions help keep the magic alive, and that your sword and shield find their way back to you soon. If you have any more questions along the way, planDisney is always here to help.

    With a Sprinkle of Pixie Dust,
    Bev
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Meet the Panelist: Bev, Nevada

Hi there! My name is Beverly, but you can call me Bev. I’m a wife, teacher, and mother to a sweet little boy. Disney has been woven into every season of my life; from childhood trips to Disneyland to splashing in the waters of Castaway Cay with my family as an adult. No matter what season you’re in, I’m happy to help you plan a Disney vacation that feels just right for you!
Learn More About Bev

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