Giraffe at Kilimanjaro Safari
  • On Jun 30, 2021
    Amy from TN Asked

    I lost something on my animal kingdom day. It could have been on the bus or at the park. Is there a number to call for lost and found?

    Hi, there!

     Welcome back to planDisney, Amy. We just love when you stop by!

     I'm sorry to hear your Walt Disney World Resort vacation is over, and even sorrier to hear that you misplaced something during your stay. I just returned from a magical visit myself, and like you, I lost something too! On our arrival day, I somehow lost one of my favorite Mickey Mouse pearl earrings at Disney's Caribbean Beach Resort. My best guess is that it fell out when my kids pressured me to go down the waterslide at Fuentes del Morro Pool...

     Once I realized I was missing the earring, I went to the Front Desk of our Disney Resort hotel. The Cast Member I spoke with was unable to find the earring at the hotel's Lost and Found, but she gave me super helpful advice that I'm going to share with you! To report a lost item, visit disneyworld.com/lostandfound. The Walt Disney World Resort uses a system called Chargerback to help track lost and found items. It's simple to use! Click on the blue hyperlink to answer a series of questions. You'll first list where you believe you lost the item, and then you'll provide as many details as you can about the item you're missing. Finally, you'll add your contact information and address. After you've submitted your lost item report, you'll receive a confirmation email. I haven't heard any word about my lost earring yet, but I'm wishing on a star that it's found soon!

     Be sure to download your Disney PhotoPass photos before they expire. I've had so much fun looking through my family's Disney PhotoPass photos since we've been home. I can't wait to print a few to frame!

     Thanks for stopping by, Amy. I hope you locate your misplaced item soon!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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