Girl at Disneyworld
  • On Jul 10, 2026
    Theodore from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I lost my photo card from story time with belle. How do I get m photos

    Hi there, Theodore, and welcome to planDisney! 

    Enchanted Tales with Belle is such a magical experience, especially if you get selected to participate in the story. It’s truly a hidden gem at Magic Kingdom. As long as your trip was not too long ago, you should be able to recover the photos taken by the Disney PhotoPass photographer (even without the photo card). 

    I recommend that you fill out a Help Center form on the Disney World website and select “Disney PhotoPass” and “Missing Photos.” You can also make a request in the My Disney Experience app by clicking on the three horizontal lines at the bottom of the main page, selecting “Photo Gallery,” and look on the FAQs page (under the three little dots at the top of that page).

    If you’d rather talk directly to a friendly Cast Member, call 407-560-4300 and they will ask you time and date questions to help you find your lost moment in time. In general, regardless of which method you use, be as detailed as possible. Share what you were wearing and who you were with to help them locate them even easier. For instance, I called to find on-ride photos of me and my son on TRON Lightcycle / Run and I overshared details but it worked because now I have photos—and videos—from that cool experience in the Grid.

    Theodore, I’m wishing on a star that you get your mementos soon! If you have any additional questions about your future Disney adventures, revisit us here at planDisney

    Magic always, 
    LeAndra
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and educator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations. 

Learn More About LeAndra

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