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  • On Oct 12, 2017
    Jaymi from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ve lost my photo card before I got a chance to upload any pictures. Is there anything I can do? It must have fallen out of my backpack at some point.

    Hi Jaymi,

    That is the absolute WORST feeling!!!!  I'm so sorry you lost your PhotoPass card!  While I can't guarantee that you'll be able to get your pictures back, there is something that you can do.  I've linked the Help & Support page for PhotoPass here.  It's a form that you can fill out with details about your trip and the people who traveled with you.  Their Customer Service department may be able to help.  Please don't wait too long to fill out the form.  The faster you do it, the more likely it will be that they'll be able to track your pictures down.

    Thanks for visiting the Moms Panel with your question.  I'm wishing you the best of luck in finding your photos! 
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Meet the Panelist: Marisol, Florida

Magic Kingdom still takes my breath away, but my favorite place to be is on a Disney ship looking at the horizon and breathing in that crisp, clean ocean air!  I love planning Disney vacations for others and making sure it's more than they dreamed. Learn More About Marisol

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